Conversational capability within Kantata Expertise Engine™ lets professional services firms describe their delivery standards in plain language and get a custom agent that runs them every time. Kantata, a leading provider of Professional Services Automation (PSA) solutions, today introduced Agent Studio, a fundamentally different approach to building custom AI agents that enables professional services firms to turn their expertise into agents that work like their best people

Salesforce and Nvidia have unveiled Koa, a specialized artificial intelligence reasoning model designed to handle complex, multi-step customer relationship management (CRM) tasks. Announced at Salesforce’s annual Dreamforce conference by Salesforce CEO Marc Benioff and Nvidia CEO Jensen Huang, the model is built directly into Salesforce’s Agentforce platform. Koa represents Salesforce’s first proprietary reasoning model, offering enterprise clients a dedicated, workflow-speci

Meta has announced the global rollout of Meta One, a unified subscription framework that bundles premium creative tools, customization features, and expanded artificial intelligence capabilities across Instagram, Facebook, WhatsApp, and Meta AI. Editorial credit: Samuel Boivin / Shutterstock The service expands on standalone "Plus" app subscriptions launched earlier in the year, introducing multi-tier packages for consumer power users, creators, and enterprise clients. Meta c

NASA has formally awarded SpaceX a $946 million firm-fixed-price contract modification to supply three additional crewed flights to the International Space Station (ISS). The agreement extends SpaceX’s operational transport services through 2030, ensuring uninterrupted American access to the orbital laboratory during its final years of planned operation. Editorial credit: Skyloom Production / Shutterstock The award expands SpaceX’s total operational missions under the Commerc

Amazon Web Services (AWS) has issued a critical status update admitting it is unable to restore service or recover data hosted exclusively within its primary Middle East cloud infrastructure. The disclosure follows kinetic missile and drone strikes launched by Iran's Islamic Revolutionary Guard Corps (IRGC) earlier this year, which severely damaged data center facilities across Bahrain and the United Arab Emirates. The announcement highlights an unprecedented physical vulnera